FAQs

It can take anywhere from 3 to 30 days. Most wireless numbers can be ported within 3 business days but landlines typically take 7 business days from major carriers as up to 20 business days from some smaller carriers.

The process is a little different depending on which mobile or VoIP service provider you're using. When you purchase a number, from PhoneNumberExpert, we will email you with the information you need and instructions for porting your new number. Porting to a mobile carrier is typically easiest. Porting to a VoIP or landline may require a form from your phone provider but that is not always the case. If you need assistance with the porting process, we are here to help you.

We accept payment via major credit cards and will soon offer the ability to pay using cryptocurrency.

Local numbers provide businesses with a variety of benefits. The most common are:

• Customers are more likely to answer calls from a local number.

• Local numbers give your business a local presence and brand awareness.

• A local number builds trust because it feels close to home.

It depends on your current business needs and goals. If you plan to remain local at least for the short term, a local phone number would make more sense. You can always get a toll-free phone number if and when you feel ready to do so.

Use our easy search feature to find a local phone number you would like to purchase. You can search by state, area code, words, letters, or number patterns.

Due to the nature of our services, refunds are not possible.

Yes, you own your vanity number as soon as you complete the checkout process.

Contact us by sending an email to [email protected]

Yes, even if a customer continues to dial the extra digits or letters of your new vanity phone number, the call will connect automatically.

It takes only a few minutes. Just use our search engine designed to help you find the exact phone number you’ve been looking for. You can search by state, area code, words, letters, or number patterns. Our customers love using our search engine because it gives you all of these options and more. Go ahead and try it out for yourself.

With our simple 3-step process, we make it easy for you to acquire the perfect vanity phone number for your business. Whether it’s a toll-free number or a local number or both, it’s easy and affordable.

We’ve also made searching such a large inventory really simple and fun. Our uniquely designed search tool speeds up the process. To narrow down your search, just specify the area code, state, word, letters, industry, or number sequence. Try using the search tool now.

Once you’ve selected your number, it's yours to keep. Within a few hours, you’ll receive an email with everything you need to know, including the account credentials and transfer instructions. Then, call your carrier to begin the transfer process. Generally, the transfer process is completed within 48-72 hours.

Your new number can easily be ported to a mobile or VoIP phone, including Google Voice, regardless of area code. Landlines, on the other hand, must be associated with an area code for the region where they are used. You can use a Miami area code with your mobile or VoIP carrier in Seattle, but you would need a 206 area code for your landline. If you are interested in acquiring a new number for your landline, you should contact your service provider to determine any requirements for the new number before purchasing it.

Porting is the word for transferring a phone number from one service provider to another.

Being able to tell consumers to call your toll-free number is a huge selling point for any business. Top benefits are:

• Your business appears larger and more successful than using only a local number.

• From the start, you build a global reputation that people automatically respect.

• National callers know they can reach you for free, and free is always appealing to consumers.

Some toll-free numbers will be active within moments, while others will need to be provisioned, which can take 3-5 business days to complete. If you have licensed a toll-free number and have questions about its status, please send an email to [email protected]

Toll-free numbers are different from local numbers as they are not necessarily tied to specific local areas. With a toll-free number, the dialer does not know the exact location of the business, whereas local numbers bear the area code. Another key difference is that calling toll-free numbers costs nothing callers nothing. The owner of the number pays any charges associated with the call.

Please send an email to [email protected] and we will attempt to assist you.

There are no recurring charges from PhoneNumberExpert once the number has been purchased; however, your carrier may impose additional usage charges or other fees, so please be certain to check with your individual carrier.

Yes. That’s another reason we carry such a large inventory. Start searching and please contact us to help you along the way.

Yes, our service is 100% legal and we follow FCC guidelines.

If you can’t find a phone number that you are determined to acquire, you may need to change your search criteria or you may need to change the number.

Remember to contact our Customer Support Experts for help. Send an email to email to [email protected] and an Expert will be with you shortly.

Vanity phone numbers act as word-of-mouth advertising tools, which makes them extremely valuable. You know this if you have paid for advertising. They are more than just a random set of numbers. Often, businesses showcase them in advertisements because they’re more effective than a slogan or a cool image.